At Maryhill Housing, we’re committed to creating, managing and improving places where people love to live, work and play.
Service Improvement Panel (SIP)
The Maryhill Housing Service Improvement Panel (SIP) was established in 2015 and was the first scrutiny group representing tenants and service users of Maryhill Housing. The SIP is made up of five different tenants and service users.
The SIP reviewed Maryhill Housing’s Investment Programme over a period of eight months with a particular focus on the Kitchen/Bathroom/Rewire (KBR) Programme.
The Investment Programme Scrutiny Report was published following the SIP’s review.
Click here to access the report which highlights the findings and recommendations of the SIP.
Before starting any improvement or major repair works, we may carry out a feasibility study. A feasibility study helps us to decide what is the best and most cost-effective way to carry out any improvement or upgrade works. A study like this will allow us to consider a range of options before deciding how works will be carried out. We tend to use feasibility studies for large programmes or complex works which we intend to carry out.
Programme of Planned Investment Works
The coronavirus (COVID-19) pandemic led to some unavoidable changes to our services throughout the last couple of years. Where possible, we have tried our best to keep service disruption to a minimum for our customers.
One area that has been significantly impacted by the pandemic and the associated Government restrictions is our investment programme.
This has been caused by a number of factors including the initial shut-down of the construction industry, delays in obtaining the necessary consents and approvals from third parties and restrictions prohibiting our staff and contractors from carrying out works inside customers’ homes.
We will therefore not be in a position to publish our programme for 2022-23 until we can confirm exact timescales for each of our planned projects.
We have contacted all customers who have been affected by the disruption to the programme directly.