Thanks to funding from the Energy Redress Scheme, we are now able to offer a brand new energy advice service.

Our Energy Advice Team are able to offer you support with the following:

  • Reducing your energy costs;

  • Understanding your fuel bills;

  • Confirming who your supplier is and help setting up a new account;

  • Handling energy complaints;

  • Uncapping your gas supply;

  • Managing your fuel debt;

  • Comparing energy tarrifs and helping to switch suppliers;

  • Any other energy issues.

If you're worried about paying for your gas and/or electricity, or concerned that your supply may soon be disconnected, please get in touch with a member of the team who will be able to provide you with the right support.

We offer free 1-2-1 appointments via telephone, WhatsApp and Zoom.  We can also offer face to face appointments in our office or visit you at your home - please note these appointments are subject to the latest coronavirus (COVID-19) restrictions.

You can call the team on 0141 946 2466 or email

Check out some of our top tips for different rooms in your home which can help to cut down on your gas/electricity bills:

Living Room

  • Turning down your thermostat by just one degree could save you up to £75 per year.

  • Switch off lights when you leave the room or the room is not in use - this could save you £14 per year.  If you need extra lighting, use a low wattage energy saving bulb.  Using these all around your house could save you up to £35 per year.

  • Close internal doors to keep the heat in the room you are in.

  • Get into the habit of turning off the television at the socket and not leaving it on standby - you could save around £30 per year by doing this.


  • If you have an electric shower, spending one minute less in it each day could save you up to £7 per year.

  • Make sure that electric shavers and toothbrushes are not charged for any longer than required.


  • Don’t leave your mobile phone on charge all night – most mobiles only need a couple of hours.

  • Use the right tog duvet for the weather (low tog in summer, high tog in winter) to avoid having to use the heating unnecessarily.

  • Draw your curtains at dusk to keep the heating in for night-time.

  • Use a draught excluder to prevent any draughts under doors.

  • During the winter, set your heating to go off shortly before you go to bed.  It takes time for homes to cool down as well as warm up.  Using heating and hot water controls more effectively could save you up to £75 per year.


  • Only boil the water you need in the kettle rather than filling it right up – this could save you up to £6 per year.

  • Using a basin to wash your dishes rather than running the tap could save you up to £25 per year.

  • Wash clothes at 30 degrees rather than at higher temperatures.  This uses around 40% less energy and could save you up to £6 per year.

  • Microwaves are the most energy efficient means of cooking, followed by slow cookers, hobs and ovens.  Use your microwave as much as possible – and remember to turn it off at the wall after use to conserve even more energy.