Published on: 30 Aug 2024 15:37
Written by: Maryhill Housing
We are excited to announce the launch of our 2024 Customer Satisfaction Survey, and we’d love to hear your thoughts!
Whether you’re a tenant or an owner, your feedback is vital to helping us improve our services. Knowledge Partnership, an independent market research firm, will be conducting the survey on our behalf.
In the next few days, you will receive a survey pack by post. This pack will contain a cover letter, questionnaire, an Equality, Diversity, and Inclusion (EDI) leaflet (tenants only), and a freepost envelope for returning your completed survey. If we have your email address, you will also receive a link to complete the survey online.
To gather as much feedback as possible, Knowledge Partnership will also follow up with some customers by phone and face-to-face. Your participation is greatly appreciated. All participants will be entered into a prize draw to win one of ten £50 shopping vouchers.
Your input is essential in helping us improve our services. Please keep an eye out for your survey pack in the post and take some time to share your feedback.