Please click the links to view each of our Policies and Procedures. Community Regeneration Community Fund and Donations Policy Community Welbeing Strategy 2023-2026 Corporate Adult Support and Protection Policy Annual Procurement Strategy Business Continuity Policy Child Protection Policy Communications Strategy 2021-2024 Complaints Policy Complaints Procedures Customer Charter Customer Insight and Engagement Strategy 2020-2022 Data Protection Policy Digital Strategy 2023-26 Development Policy Entitlements, Payments & Benefits Policy Equality & Diversity Strategy 2023-2026 Equality, Diversity & Inclusion Policy - Staff Equality, Diversity & Inclusion Policy - Customers Fraud, Theft and Anti-Bribery Policy Health & Safety Policy Privacy Statement Procurement & Community Benefits Policy Property Purchase & Sale Policy Risk Management Policy Treasury Management Policy Unacceptable Actions Policy Value for Money Strategy Vulnerable Persons Plan Whistleblowing Policy Development Development Policy Factoring Factoring Policy Factoring Written Statement of Service Governance Board Expenses & Allowances Policy Assurance Policy Board Member and Office Bearer Role Profiles Code of Conduct for Board Members Maryhill Housing Association Rules Board Effectiveness Policy Standing Orders & Financial Regulations Housing Management Abandonment Policy Adult Support & Protection Policy Allocations Policy Anti-Social Behaviour Policy Anti-Social Behaviour Strategy Child Protection Policy Estate Management Policy Leased Properties Policy Letting Standard Pest Policy Pet Policy Rent & Service Charge Policy Rent Arrears Policy Human Resources Absence & Attendance Management Policy Alcohol & Substance Misuse & Gambling Policy Decant & Evacuation Policy Dignity at Work Policy Disclosure Policy Employee Diversity and Wellbeing Strategy 2020-2023 Employment References Policy TOIL Policy Flexible Working Policy ICT Acceptable Use Policy Induction Policy Learning and Development Policy Menopause Policy People Strategy 2024 Personal Relationships at Work Policy Recruitment & Selection Policy Remote Working Policy Smoke Free Policy Severance Policy Shared Parental Leave Policy Staff Code of Conduct Staff Expenses Policy Stress Management Policy Maryhill Living Mid-Market Rent Policy Repairs & Maintenance Adaptations Policy Interim Asset Management Strategy Gas Safety & Inspection Policy Repairs & Maintenance Policy Damp and Mould Policy Fall Protection Policy