We have made some changes to our Housing Management Team in response to feedback from tenants and owners regarding communication and improving relationships.

Each area within Maryhill and Ruchill now has a designated Housing Officer who will be your main point of contact for any housing-related matters.

Our Housing Officers’ roles involve supporting tenants and encouraging them to take part in tenancy groups in order to make Maryhill and Ruchill places where people love to live, work and play.

Our Housing Officers’ duties include but are not limited to:-

  • assessing the needs of people applying for housing

  • allocating empty accommodation

  • carrying out regular inspections to make sure all properties are in a good state of repair

  • dealing with anti-social behaviour (ASB)

  • providing advice on tenancy agreements

  • providing tenants with or referring tenants to the appropriate sources of benefits and welfare advice

  • setting rents and dealing with payments and arrears

  • arranging for legal action to be taken where necessary

  • attending tenants' meetings