Based in the north of Glasgow, Maryhill Housing has been established for over 40 years. We own over 3,000 rented properties and provide a factoring service to over 700 units. We offer a rewarding work environment and as a valued employee you will have the opportunity to make a real difference to both our local community and to people’s lives.
We are currently recruiting for a part-time Customer Adviser (for a fixed period until March 2022) to join our fast-paced and exciting Customer Contact Team. With customer focus at the heart of everything that you do, you will have experience of working in a demanding and pressured environment (preferably in a social housing role) and responding to a range of telephone and face to face enquiries; with the aim of resolving these at the first point of contact.
This role requires experience of working in a performance-driven environment and demands a drive to continuously improve customer services. You should be self-motivated with excellent communication skills and be able to plan and manage your own workload effectively. Excellent IT skills, in particular the use of MS Office packages, are really important. Experience of using housing management software would be advantageous.
This role has a salary banding of £25,044 - £27,832 (EVH grade 5) (pro-rata). In addition, you will receive an excellent benefits package which includes 25 days annual leave (pro rata), 15 days public holiday (pro rata) and access to a contributory pension scheme.
How to Apply
For more information on the role and how to apply please see the below packs:
Recruitment Pack - Cusomer Adviser
Application Form - Customer Adviser
Equal Opportunites Monitoring Form
Information Pack - Maryhill Housing
The closing date for applications will be Thursday 23 September 2021 at 9.00am.
Maryhill Housing is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief. We are particularly interested to hear from applicants with a black or minority ethnic background as this group is under-represented in our staff team.