Based in the north of Glasgow, Maryhill Housing has been established for over 40 years. We own over 3000 rented properties and provide a factoring service to over 2000 units. We offer a rewarding work environment and as a valued employee you will have the opportunity to make a real difference to both our local community and to people’s lives.

The Role
With customer focus at the heart of everything that you do, responding to a range of telephone and face to face enquiries, with the aim of resolving these at first point of contact. You will be involved in arranging appointments for tenants, contractors and staff in relation to repairs, welfare rights and housing options.  You will also provide administrative and general support to the Housing Management team.
 
This role requires you to have:

  • Good level of interpersonal  and verbal and written communication skills
  • Good level of IT skills using Microsoft Office packages
  • Skills in working with others e.g. courteous, respond positively to requests for help from internal and external partners.
  • Excellent attention to detail
  • Ability to work under pressure with effective supervision
  • Ability to respond positively and flexibly to change.

As this is a modern apprenticeship, due to funding restrictions, you must be aged between 16-24 to be able to apply for this role.
 
On Offer
This role has a salary banding of £17,338 - £19,947 (EVH Grade 3)
Working towards successful completion of SVQ Level 3 – Customer Services
In addition, you will receive an excellent benefits package, which includes 25 days annual leave, 15 days public holiday and access to a contributory pension scheme.
 
How to Apply

Please see below an information pack which gives your more detail on the role. 

To apply for this role please send a CV and covering letter to recruitment@maryhill.org.uk   
 
The closing date for applications will be 12 pm on Tuesday 11 February 2020. 
 
Application Pack

Equal Opportunites Form
 
Maryhill Housing is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief.  We are particularly interested to hear from applicants with a black or minority ethnic background as this group is under-represented in our staff team.